Services outside Queensland

Support beyond Queensland

While The Handy Guide primarily focuses on providing essential services to those in need within Queensland, we understand that there are individuals in other parts of Australia who may also require assistance.

As we expand our reach and impact, we are actively collaborating with trusted partners and organisations in various states across Australia. These like-minded service providers share our mission to empower women in need and their children, offering them a chance at a brighter future.

If you are seeking support outside of Queensland, we recommend exploring the services offered by our partner organisations listed below. Each one is committed to making a positive difference and providing the care and resources needed to create lasting change.

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National

1800 Respect

A vital national service providing compassionate counselling and support for individuals impacted by sexual assault, domestic violence, and family violence throughout Australia.

Phone: 1800 737 732

Availability: 24 hours a day, 7 days a week

If you are in immediate danger, please contact the Police on 000.

Website


Australian Capital Territory

OneLink

A trusted resource for vital information and connections for support services in the ACT, with a particular focus on services for families, young people, and those facing homelessness or at risk of homelessness.

Phone: 1800 176 46(

Availability: Mon – Fri 8am – 6pm

If you are in immediate danger, please contact the Police on 000.

Website

ACT Community Directory

Presented by VolunteeringACT, the ACT Community Directory is here to make it easy for you to access a wide range of services, community organisations, and support groups in the Canberra region.

Phone: (02) 6248 7988

Availability: Mon – Fri 9am – 5pm

If you are in immediate danger, please contact the Police on 000.

Website


New South Wales

Link2Home

Link2home is a trusted resource for statewide homelessness information and referrals in New South Wales. If you need assistance, information, or assessment for homelessness services and support, their dedicated telephone service is here to help.

Phone: 1800 152 152

Availability: 24 hours a day, 7 days a week

Website: Link to: https://www.facs.nsw.gov.au/ho...

DVNSW

The NSW Domestic Violence Line provides critical counselling and referrals to women experiencing domestic and family violence. Call for support with AVO’s, safety plans, emergency accommodation, transport, police, courts and lawyers.

Phone: 1800 656 463

Availability: 24 hours, 7 days a week

If you are in immediate danger, please contact the Police on 000.

Website


Victoria

Crisis Accommodation

This Crisis Accommodation service helps those who are facing homelessness, at risk of homelessness, or escaping family violence in Victoria. Services include emergency accommodation, support, referrals to services, advocacy and court assistance.

Phone: 1800 825 955

Availability: 24 hours a day, 7 days a week

If you are in immediate danger, please contact the Police on 000.

Website

Safe Steps Family Violence Response Centre

This is a specialist support service for anyone in Victoria who is experiencing or fearful of family violence. Services include emergency accommodation, support, referrals to services, advocacy and court assistance.

Phone: 1800 015 188

Availability: 24 hours a day, 7 days a week

If you are in immediate danger, please contact the Police on 000.

Website


Western Australia

EntryPoint Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or facing the risk of homelessness in Western Australia. Their mission is to guide you towards essential accommodation and support options.

Phone: 6496 0001 or 1800 124 684

Availability: Mon – Fri 9:00am – 7:00pm, Saturday: 9.00am-5:00pm

If you are in immediate danger, please contact the Police on 000.

Website

Women’s Domestic Violence Helpline

This helpline is a dedicated service designed to provide support for women, with or without children, who are facing family and domestic violence. This includes information and advice, referral to local advocacy and support services, liaison with police, safety planning and child safety.

Phone: (08) 9223 1188 or STD 1800 007 339

Availability: 24 hours a day, 7 days a week

If you are in immediate danger, please contact the Police on 000.

Website


South Australia

Domestic Violence Crisis Line on 1800 800 098

Homelessness Connect

A compassionate and reliable 24/7 telephone service dedicated to assisting anyone experiencing homelessness in South Australia.

Phone: 1800 003 308

Availability: 24 hours a day, 7 days a week

If you are in immediate danger, please contact the Police on 000.

Website

Women’s Safety Services SA

Women’s Safety Services SA (WSSSA) provides support to women and their children facing domestic and family violence. They are devoted to assisting individuals in finding the safety and comfort they deserve while navigating through and beyond abusive situations.

Phone: 1800 800 098

Availability: Mon-Fri 9:00am-5:00pm

If you are in immediate danger, please contact the Police on 000.

Website


Northern Territory

If you are in immediate danger, please contact the Northern Territory Police on 131 444.

Shelter Me

This directory serves as a valuable resource for individuals experiencing homelessness in the Northern Territory. Covering all regions, this service offers an extensive and detailed list of essential services available to those in need, from accommodation to meals to medical assistance.

Availability: 24 hours a day, 7 days a week

If you are in immediate danger, please contact the Police on 000.

Website


Tasmania

Family Violence Counselling and Support Service (FVCSS)

This service provides a comprehensive array of assistance, guidance and resources to individuals impacted by domestic and family violence.

Phone: 1800 608 122

Available: 9am – midnight weekdays, 4pm – midnight weekends and public holidays

If you are in immediate danger, please contact the Police on 000.

Website