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Crisis Hotlines

Jun 17, 2020

This guide contains details of many telephone hotlines that can help you work through housing options or offer advice about a range of issues. If you are in crisis these hotlines may be able to help:

Homeless Persons Information Queensland Hotline

Phone: 1800 47 47 53

Homeless Hotline is a 24 x 7 phone information and referral service for people who are experiencing homelessness or are at risk of homelessness.


Phone: 1800 737 732

A 24 x 7 support people impacted by sexual assault, domestic or family violence and abuse.


Phone: 13 11 14

Lifeline is a 24 x 7 service responding to personal crisis, including suicide prevention.

St Vincent de Paul

Phone: 1800 846 643

This service can organise a home visit and support that may include assistance with a food parcel or voucher, clothing, furniture, budget support, possible financial assistance, information and advocacy. Mon-Fri 8:30am-4:30pm.

Seniors Enquiry Line (incl. the Seniors Housing Line)

Phone: 1300 135 500

Outside Queensland: 07 3867 2500

This service provides information on concessions, social activities, household assistance, housing (including retirement accommodation), financial and legal matters, health, education and transport.

Elder Abuse Helpline

Phone: 1300 651 192

Information, support and referrals for anyone experiencing abuse or witnessing the abuse of an older person.

Victims Counselling & Support Service

Phone: 1300 139 703

24 x 7 Counselling and support service provided to Queensland residents who have been personally affected by crime, either directly or indirectly.

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