Please note The Handy Guide website is currently in testing. Any user feedback would be appreciated.
Showing results for:

Specialist Services

The School Project

Provides children displaced by domestic violence with essentials for their schooling & homework.

OZcare

OZCare's aged care and dementia care respite service can come to your home and take care of the person you care for, while you have a break. Available during the day and overnight, they can be scheduled as one-off's or ongoing. They can also assist with meal preparation and cooking, cleaning, washing up, and other domestic chores, transport and outings in the community, personal care such as showering and dressing, and playing games and doing craft. Costs are determined by your eligibility for the Commonwealth Home Support Programme (CHSP) or a Home Care Package (HCP). Depending on your circumstances you may not need to pay anything at all.

Phone:

1800 692 273

Parentline

Parentline is a phone counselling and support service for parents. Daily 8am-10pm or webchat til 9pm.

Phone:

1300 30 1300

Pets In Crisis (RSPCa)

RSPCA's Pets In Crisis program provides safe accommodation, food and vet care to pets whose families are escaping domestic and family violence.

Pets in the Park

Pets in the Park provides free monthly pet health clinics in Spring Hill by volunteer veterinarians and veterinary nurses.
1st Sunday of every month from 11:30am-1pm

Where:

Salvation Army, 97 School Street, Spring Hill

Directions

Q Life - LGBTI Support Services

Counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI). Asking for help and support can take many forms. Sometimes it’s about counselling, but for many it’s a welcoming conversation, a chat about the news, or a place to go to read about mental health at your own pace. Phone support is available daily 3pm-12am (midnight).

Phone:

1800 184 527

Refugee and Immigration Legal Service

RAILS (Refugee and Immigration Legal Service) provides free legal advice in refugee and immigration matters to people living in Queensland who fear are applying for protection visas, are unrepresented asylum seekers, no longer in a relationship with their sponsor for a partner visa and have experienced family violence, have a child from a violent relationship, or when the sponsoring partner has died.

Phone:

07 3846 9300

Relationships Australia Gold Coast

Relationships Australia provides individual and relationship counselling, Family dispute resolution, Gambling Help Program, Victims Counselling and Support Service. Some costs are involved. Appointment required.

Where:

Level 1, Robina Super Centre, 112 Robina Town Dr, Robina

Directions

Phone:

1300 364 277

Richmond Fellowship Queensland

Richmond Fellowship Queensland provides support for carers to maintain their caring role through one-to-one, phone, peer support, education, referral and respite options. You may be able to access these supports through your NDIS package or referral from your mental health service or pay a fee for service.

Where:

6/80 Smith St, Southport

Directions

Rockhampton Child Safety Service Centre

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

Ground Floor, 36 East St, Rockhampton

Directions

Senior’s Legal and Support Service

Free legal and social work support for older persons experiencing elder abuse, mistreatment, neglect or financial exploitation. Elder abuse and financial exploitation usuAlly occur within the family, but older persons may also experience abuse from carers, neighbours, friends or services. Call Mon-Fri 9am-4.30pm to make an appointment.

Phone:

07 3214 6333

Roma Place Child Safety Service Centre Roma

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

95 Arthur St, Roma

Directions

The Salvation Army Veteran Support Team

Flexible and responsive support for veterans and family members to secure housing, including crisis accommodation, private and community housing. Also provides education on financial management, budgeting, tenant rights and developing skills to overcome housing barriers.

Phone:

3832 1491

STEPS Care for Carers

Free service to give carers support advice and counselling.

Phone:

07 4150 1900

STEPS Care for Carers Wide Bay, Burnett & Gympie

Wide Bay, Burnett & Gympie region: free service to give carers support advice and counselling.

Where:

1/82 Monkland St, Gympie

Directions

Starting Blocks

Government website to find nearby child care and compare ratings (the 7 quality areas of the National Quality Standard). All listings include phone and email contacts.

Phone:

1800 670 305

Seniors’ Card and concessions

Provides access to cheaper public transport, discounts and rebates. For ages 60+.

Phone:

13 74 68

Seniors Connect

A closed Facebook group for mature age people to connect with each other. To share stories. To share information. To share experience. To inspire each other to try new things. And just perhaps to make new friends.

Family and Child Connect Toowoomba

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

104 South Street, Rangeville

Directions

Phone:

133 264

Family and Child Wellbeing Program - Goolburri

Family and Child Wellbeing Program provides a range of services for Aboriginal and Torres Strait Islander families, including family wellbeing service, foster and kinship care.

Where:

2 Hodgson St, Toowoomba

Directions

Family Relationships Advice Line

The Family Relationship Advice Line assists families through separation, and providing Information on parenting arrangements after separation.

Phone:

1800 050 321

Gladstone Child Safety Service Centre

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

162 Goondoon St, Gladstone

Directions

Seniors Enquiry Line

Information and referral service on how to protect yourself from scams; where to find concessions, social activities, household assistance, retirement accommodation; how best to deal with financial and legal matters; information on health, education, transport and many other issues. Seniors Enquiry Line is here to answer any question no matter how big or smAll - even if it is just to check a phone number. It could be more important than you think!

Phone:

1300 135 500

Gympie Child Safety Service Centre

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

26 Duke St, Gympie

Directions

Kingaroy Child Safety Service Centre Kingaroy

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

180-182 Haly St, Kingaroy

Directions

Kirrawe Indigenous Corporation

Kirrawe Indigenous Corporation is a not-for-profit charity that provides free services for ATSI people, specifically women with newborns and children aged 14 years and under. Includes Indigenous Child Protection, referrals, counselling, after school activities and family/community days.

Where:

55 Billington St, Labrador Community Hub, Labrador

Directions

Lifeline Darling Downs & South West QLD Charleville

Lifeline Darling Downs & South West QLD provides various free counselling programs including family intervention, rural family and a community managed health program.

Where:

65 Edward St, Charleville

Directions

Lifeline Darling Downs & South West QLD Dalby

Lifeline Darling Downs & South West QLD provides various free counselling programs including family intervention, rural family and a community managed health program.

Where:

1 Patrick St, Dalby

Directions

Lifeline Darling Downs & South West QLD Roma

Lifeline Darling Downs & South West QLD provides various free counselling programs including family intervention, rural family and a community managed health program.

Where:

16 McDowell St, Roma

Directions

Lifeline Darling Downs & South West QLD St George

Lifeline Darling Downs & South West QLD provides various free counselling programs including family intervention, rural family and a community managed health program.

Where:

138 Victoria St, St George

Directions

Lifeline Darling Downs & South West QLD Toowoomba

Lifeline Darling Downs & South West QLD provides various free counselling programs including family intervention, rural family and a community managed health program.

Where:

33 Russell St, Toowoomba

Directions

Lifeline Darling Downs & South West QLD Warwick

Lifeline Darling Downs & South West QLD provides various free counselling programs including family intervention, rural family and a community managed health program.

Where:

52 King St, Warwick

Directions

Mackay Child Safety Service Centre

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

110 Wood St, Mackay

Directions

Mackay Children’s Contact Service

Mackay Children's Contact Service assists couples who are having difficulty managing their parenting arrangements. Offer supervised contact visits and changeovers for children, separated parents and extended family.

Where:

37 Boddington St, Mackay

Directions

Phone:

07 4944 1733

Maryborough Child Safety Service Centre

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

161 Bazaar St, Maryborough

Directions

Phone:

1800 177 135

My Aged Care

My Aged Care is the starting point to access Australian Government funded services for those over 65. They provide information about the types of aged care services available, how to assess your eligibility, providers in your area and costs you may need to pay.

Phone:

1800 200 422

Family and Child Connect Roma

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

35 Queen St, Roma

Directions

Phone:

133 264

Carer Gateway

Carer Gateway provides easy-to-understand practical information on available services, possible payment options and respite care. They have an interactive service finder that can connect you to local support.

Phone:

1800 422 737

Child Care Subsidy (CCS) - Services Australia

Child Care Subsidy (CCS) provides means-tested assistance with the cost of child care. It is based on income assessment, parent activity test, and type of child care, and is paid directly to child care providers.

Child Care Finder - Australian Government

Child Care Finder is a database of early childhood education and care providers. Simply enter your address for complete list of nearby childcare centres, including vacancies.

Central Queensland Indigenous Development (CQID) Urraween

CQID (Central Queensland Indigenous Development) is a community organisation dedicated to supporting the wellbeing of Aboriginal and Torrest Strait Islanders. They provide family support, foster or kinship care, drug and alcohol support, sleeping rough and more.

Where:

Unit 5, 107, Boat Harbour Drive, Urraween

Directions

Phone:

07 4313 1195

Central Queensland Indigenous Development (CQID) Gladstone

CQID (Central Queensland Indigenous Development) is a community organisation dedicated to supporting the wellbeing of Aboriginal and Torrest Strait Islanders. They provide family support, foster or kinship care, drug and alcohol support, sleeping rough and more.

Where:

Shop 3, 13 Tank St, Gladstone

Directions

Phone:

07 4807 6426

Central Queensland Indigenous Development (CQID) Bundaberg

CQID (Central Queensland Indigenous Development) is a community organisation dedicated to supporting the wellbeing of Aboriginal and Torrest Strait Islanders. They provide family support, foster or kinship care, drug and alcohol support, sleeping rough and more.

Where:

Suite 2, Level 1/3 , Maryborough St, Bundaberg

Directions

Phone:

07 4313 1194

Centacare Family & Relationship Services

Centacare Family & Relationship Services provides qualified social sciences counsellors with practical experience in family and relationship counselling.

Where:

58 Morgan Street, Fortitude Valley

Directions

Phone:

1300 236 822

CentacareCQ - Family Relationship Centre Rockhampton

The Family Relationship Centre offers marriage counselling to prevent conflict, encourage agreement rather than litigation, and promote the right of children to have meaningful relationships with both parents. They can help separating couples reach an agreement without having to go to court.

Where:

16 Bolsover St, Rockhampton

Directions

Phone:

1300 783 544

Carers QLD Australia

Carers QLD is an information and advisory dervice providing in-person, telephone & online counselling, support groups, and referrals to other support structures. All services are provided by local branches.

Phone:

1800 242 636

Child Safety Service Centre Charleville

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

86-88 Alfred St, Charleville

Directions

Phone:

07 4656 5700

Cairns Child Safety Service Centre - Department of Communities, Child Safety & Disability Services

Cairns Child Safety Service Centres provide support and counselling to children and their families during times of separation as well as training for foster and kinship carers.

Where:

107 Lake St, Cairns

Directions

Phone:

07 4255 7200

Gladstone Region Communities for Children (Gladstone C4C) Gladstone

Gladstone C4C provides prevention and early intervention programs to families with children up to 12 years, who are at risk of disadvantage and who remain disconnected from childhood services.

Where:

105 Toolooa St, South Gladstone

Directions

Bundaberg Disability Resource Centre & Toy Library

Bundaberg Disability Resource Centre & Toy Library is a resource centre with over 3000 toys and disability specific items including walking frames, beach wheelchairs and communication devices. Annual fee ($70 a year or $25 a month, with discounts for children with disabilities.

Where:

127 Woondooma St, Bundaberg

Directions

Bundaberg Child Safety Service Centre - Department of Communities

Bundaberg Child Safety Service Centre is a statutory body for child protection and Shared Family Care providers. They provide a range of support services to children, young people, families and carers.

Where:

Level 1, Queensland Government Building, 46 Quay St, Bundaberg

Directions

Bowen Child Safety Service Centre

Bowen Child Safety Service Centre provides support and a range of services to ensure children and young people are safe. They respond to families in crisis across Queensland 24/7.

Where:

60-62 Williams St, Bowen

Directions

Phone:

07 4793 5000

Blue Care

Blue Care provides in-home aged care and disability services, as well as support for managing the needs of the person you care for.

Phone:

1300 107 753

Better Relationships Counselling - Anglicare Southern Queensland Mental Health & Family Wellbeing Services

Better Relationships provide a range of online and face-to-face counselling programs through Anglicare.

Phone:

1300 114 397

Australian Childcare Alliance (ACA Queensland)

ACA (Australian Childcare Alliance Queensland) is an industry support group for privately-owned long day care. While it doesn't serve parents directly, it can show member centres near you.

Deadly Kindies - The Institute for Urban Indigenous Health (IUIH)

The Deadly Kindies Program finds an Indigenous Kindy provider near youk, as well as free pre-kindy health checks.

Family and Child Connect Rockhampton

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

229 Musgrave St, North Rockhampton

Directions

Phone:

133 264

Family and Child Connect Maroochydore

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

Level 2, 15-17 Ocean St, Maroochydore

Directions

Phone:

133 264

Family and Child Connect Kingaroy

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

Lot 2 Somerset St, Kingaroy

Directions

Phone:

133 264

Family and Child Connect Hervey Bay

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

37 Tavistock St, Torquay

Directions

Phone:

133 264

Family and Child Connect Gladstone

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

229 Musgrave St, North Rockhampton

Directions

Phone:

133 264

Family and Child Connect Burleigh

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

21 Tallebudgera Creek Rd, West Burleigh

Directions

Phone:

133 264

Family and Child Connect

Family and Child Connect provides free assistance for parents and families, including managing your child’s behaviour, building better family relationships, stopping any violence at home, budgeting and managing money to alcohol, drug or gambling problems and even housing and health care.

Where:

33A Peel St, Mackay

Directions

Phone:

133 264

Endeavour Foundation - Learning and Lifestyle Toowoomba

The Endeavour Foundation's Learning & Lifestyle programs focus on the ability and making things happen. Whether it’s learning life skills, living independently, socialising and making new friends, getting job ready or exploring interests and trying new things, we work with you to make your possibilities a reality.

Where:

2 Hodgson St

Directions

Accoras - ParentsNext

ParentsNext is a free program for parents who are receiving Centrelink payments with children under the age of 6. They help identify education and employment goals and develop a plan to achieve them, with referals to activities and support services.

Where:

8A/24 Corporation Circuit, Tweed Heads South

Directions

CPL (Choice, Passion, Life) Disability Services

CPL provides disability services and support including employment, home support, life skills, and therapies.

Where:

62 Toolooa St, Gladstone

Directions

Phone:

1800 941 069

Child Support (Department of Human Services) Enquiry line / Applications / Changes in Circumstances

The Child Support Agency provides support and assistance to parents including the collection and transfer of child support payments.

Phone:

13 12 72

Child Support Agency - Dept of Human Services Child Support payment hotline

The Child Support Agency provides support and assistance to parents including the collection and transfer of child support payments.

Phone:

1800 241 272

Child Safety Service Centre Toowoomba

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

Toowoomba: Level 1, 128 Margaret St, Toowoomba

Directions

Phone:

07 4614 8900

Child Safety Service Centre Nerang

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

24 White St, Nerang

Directions

Phone:

07 5675 4400

Child Safety Service Centre Mermaid Beach

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

Shop 9 Pacific Square, 2532-2540 Gold Coast Hwy, Mermaid Beach

Directions

Phone:

07 5675 4100

Child Safety Service Centre Labrador

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

Level 1, 118 Brisbane Rd, Labrador

Directions

Phone:

07 5675 4300

Child Safety Service Centre Dalby

The Child Safety Service Centre provides 24/7 support to families in crisis, offering counselling and support services.

Where:

28A Nicholson St, Dalby

Directions

Phone:

07 4662 3271